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Dear Customer,
We wish to inform you about a security incident involving the data of some customers of JD Group brands who placed orders with us between November 2018 and October 2020. Our records show that you may be affected.
The affected data is limited. We do not hold full payment card details and we do not believe account passwords were accessed.
However, we want to advise our customers to be vigilant for scam emails, calls and texts.
We take the protection of customer data extremely seriously and we are sorry this has happened.
What happened?
We were the target of an attack that has resulted in unauthorised access to a system that contained historic customer data relating to some online orders placed between November 2018 and October 2020. Our security team responded quickly and there has been no subsequent unauthorised access to this server. We are engaging with the relevant authorities as necessary.
What information is involved?
Only limited information was held on this database consisting of full name, delivery and billing address(es), email address, phone number, final 4 digits (only) of payment card and/or order details.
What you can do
While you do not need to take any specific action, please remain vigilant to fraud attempts and be alert for any suspicious emails, calls or texts which say they are from JD Sports or any of our Group brands. Avoid clicking on links in any unexpected emails or texts.
You can also find helpful information about protecting yourself from phishing scams at the National Cyber Security Centre at ncsc.gov.uk/col…ams. If you want to report any suspicious activity to law enforcement, please contact Action Fraud (the UK’s National Fraud and Cyber Crime Reporting Centre) at actionfraud.police.uk.
Please do not reply to this email. If you would like to contact us about this matter, you can email us at Privacy.Support@jdplc.com.
Dear Customer,
We wish to inform you about a security incident involving the data of some customers of JD Group brands who placed orders with us between November 2018 and October 2020. Our records show that you may be affected.
The affected data is limited. We do not hold full payment card details and we do not believe account passwords were accessed.
However, we want to advise our customers to be vigilant for scam emails, calls and texts.
We take the protection of customer data extremely seriously and we are sorry this has happened.
What happened?
We were the target of an attack that has resulted in unauthorised access to a system that contained historic customer data relating to some online orders placed between November 2018 and October 2020. Our security team responded quickly and there has been no subsequent unauthorised access to this server. We are engaging with the relevant authorities as necessary.
What information is involved?
Only limited information was held on this database consisting of full name, delivery and billing address(es), email address, phone number, final 4 digits (only) of payment card and/or order details.
What you can do
While you do not need to take any specific action, please remain vigilant to fraud attempts and be alert for any suspicious emails, calls or texts which say they are from JD Sports or any of our Group brands. Avoid clicking on links in any unexpected emails or texts.
You can also find helpful information about protecting yourself from phishing scams at the National Cyber Security Centre at ncsc.gov.uk/col…ams. If you want to report any suspicious activity to law enforcement, please contact Action Fraud (the UK’s National Fraud and Cyber Crime Reporting Centre) at actionfraud.police.uk.
Please do not reply to this email. If you would like to contact us about this matter, you can email us at Privacy.Support@jdplc.com.
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